Shipping policy
SHIPPING POLICY
Last Updated: April 18, 2026
Thank you for shopping with us. Below is everything you need to know about our shipping process.
1. PROCESSING TIME
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been placed, and another notification when your order has shipped.
2. SHIPPING RATES & DELIVERY TIMES
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- International Shipping: 7–21 business days
Please note that delivery times are estimates and may vary due to factors outside our control.
3. SHIPPING LOCATIONS
We currently ship within the United States and to select international destinations. If your country is not available at checkout, please contact us for assistance.
4. ORDER TRACKING
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking information to update.
5. DELAYS & ISSUES
We are not responsible for shipping delays caused by carriers, customs, weather conditions, or incorrect shipping information provided by the customer.
If your package is significantly delayed, please contact us and we will do our best to assist.
6. LOST OR STOLEN PACKAGES
We are not liable for lost or stolen packages marked as delivered. If this occurs, please contact the shipping carrier directly.
7. INCORRECT ADDRESS
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
8. DAMAGED ITEMS
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging so we can resolve the issue.
9. CUSTOMS, DUTIES & TAXES (INTERNATIONAL)
International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.
10. CONTACT US
If you have any questions about your shipment, please contact us:
Email: lilistips123@gmail.com
Response time: 24–48 hours